What Happens Now?
It is quite incredible that businesses can talk the talk when things are going well and they are in calm waters. What happens when the unplanned disaster occurs and the whole company is put in jeopardy, due to JUST ONE single unexpected event?
Well that recently happened when a software update went horribly wrong at one of the UKs largest banks – NatWest. What followed was a nightmare for many of its customers and a complete, unprecedented lack of judgement from the public relations perspective.
Read the following article to see how bad it can get and if anything is learned from it !!!!
Click on the picture or here to read the full article.